Processes

Customer First Process
at SSV

Our commitment to precision and excellence is mirrored in our meticulously designed processes, ensuring flawless outcomes with every order.

Initial Consultation and Quotation

We initiate the process with a detailed discussion to understand your requirements. Our team conducts a floor plan assessment and provides a comprehensive quotation tailored to your specific needs

Order Drawing and Sign-off

Before manufacturing begins, we draw your order for your review and approval. This ensures accuracy and allows you to visualise the final product before it comes to life.

CAD Layout and Floor Plan Review

Utilising cutting-edge software, we create a CAD representation of your screen layout, integrating it seamlessly with your floor plan. This step guarantees a visual representation of your design before production commences.

Order Acknowledgement and Confirmation

We confirm your order details, providing a comprehensive order acknowledgment to eliminate any potential discrepancies.

Production and Delivery Planning

Our production team keeps you informed about your order’s Estimated Time of Arrival (ETA), allowing you to plan accordingly. Delivery and installation, if required, are scheduled and programmed with meticulous attention.

The result of these careful steps is a seamless, hassle-free experience.

Additionally, for each order, we include detailed screen layouts and installation plans for your installers to review. A comprehensive order summary, along with a thorough checklist, is dispatched with each order, ensuring a smooth and successful installation. At SSV, our processes guarantee your satisfaction and peace of mind at every stage of your project.